OnePlus is promising remedies after some OnePlus 8 Pro early adopters complained of issues with one of its signature features – the 120Hz fluid display the company markets as 8216;the best you8217;ll ever lay eyes on8217;.
The Chinese firm told Trusted Reviews it is working on solutions that8217;ll roll out in forthcoming updates, amid reports of a strange green tint to the display from some pre-order customers, as well as what looks like it could be image burn or ghosting/image retention.
Some of the issues had been noticed by some OnePlus 8 Pro reviewers (via Android Police), but they don8217;t appear to be uniform because the display on our model was utterly flawless. Indeed, some of the complaints are common to all OLED devices.
The issues have come to light again through posts on the OnePlus subreddit, with one user user posting rather worrying looking images of his phone8217;s display after just 24 hours of use. One of which is below.
Another user claimed to have received a reply from OnePlus support suggesting that avoiding viewing high contrast content for long periods might be a remedy, and also protect the screen from lasting damage. The purported support agent insisted the issue was not related to a manufacturing defect.
The agent is said to have written: 8220;When viewing same content with high contrasts for a long time, sometimes a brief afterimage will show and vanish within a short time. Suggestion is8230; don8217;t let the screen showing the high contrasts content for too long to avoid irreversible damage.8221;
The firm told Trusted Reviews: 8220;OnePlus values user feedback and is committed to delivering the best smartphone experience. Our team is currently investigating these reports to identify the best solutions for our users, and we will issue updates as soon as they are ready. Regarding the green tint, we are working to resolve this in our next OTA.8221;