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Nest Hello vs Ring Video Doorbell 2 – Which smart doorbell is best for you?

By reviews / 6. September 2018
Nest Hello vs Ring Video Doorbell 2 hero

Smart video doorbells are a great way to protect your home, whether you’re after a secure way of answering the door or simply a means by which to deal with couriers when youre out and about. After years of being the only real choice, Ring now finds itself facing hefty competition. In the battle of Nest Hello vs Ring Video Doorbell 2, which comes out on top? Let’s find out.

Nest Hello vs Ring Video Doorbell 2Design and installation

Out of the two, its the Nest Hello that looks the best. Its rounded, lozenge-shaped body looks neat and tidy, and sits better outside of your house. It’s also more likely to fit on your door frame, thanks to the slimmer body.

Nest Hello doorbell

The Ring Video Doorbell 2 is a chunkier, wider device, which protrudes significantly. I had problems fitting it on my doorframe and had to wall-mount the unit using the provided wedge to angle the doorbell down the front path.

Part of the reason for this variation in design is installation: the Ring Video Doorbell 2 has a battery, while the Nest Hello does not. This means that Rings doorbell can be installed anywhere without needing power. If you dont have an existing wired doorbell and dont want to pay to have one installed, then the Ring Video Doorbell is the only choice.

The removable battery is charged via a micro-USB cable, with a single charge giving you around six to 12 months of use, depending on usage. However, if you do have a wired doorbell, you can wire the Ring into place and run it from the mains instead. This has the advantage that you dont have to remove the internal battery to charge, and that your existing chime rings when someone presses the doorbell.

The Nest Hello must be run from the mains, which will potentially require a new transformer powerful enough for the doorbell. This makes installation less flexible than the Ring, even where you have an existing wired doorbell.

Nest can take care of installation for you for an additional £100, however. The upside of going wired is that the Nest Hello is smaller and it has more powerful Wi-Fi. Once, the Nest Hello is hooked up, anyone pressing the button also rings your internal chime.

Nest Hello vs Ring Video Doorbell 2Features

The Ring Video Doorbell 2 has an optional plug-in chime, which lets you set your own doorbell tone. If youve opted for the battery installation, the chime is a good way of being able to hear a doorbell ring from inside.

The chime also acts as a Wi-Fi extender, boosting your networks strength to the front door. Given that the Ring Video Doorbell 2 has comparatively weak Wi-Fi in my tests, the chime could well be needed.

With the Nest Hello, theres no need for an internal chime. Instead, Nest has a clever chime adapter that’s wired in before your bell. This lets the Nest Hello cut the power to the chime, silencing it when you choose the Quiet Time mode.

If you dont want to be disturbed, this is a great feature. The only minor issue at the moment is that Quiet Time cant be scheduled, and you can only manually enable it for a set period (30, 60 or 90 minutes). And, as the Nest Hello is wired permanently, its Wi-Fi is far stronger than with the Ring Video Doorbell 2. In fact, Ive not had drop-outs with this model.

Nest Hello chime

To save power for battery installations, the Ring Video doorbell has PIR motion sensors to trigger motion recording. From the app you can choose which segments of the sensor are active, helping reduce false positives from, say, a neighbour walking past your front door.

Motion detection alerts are sent to your smartphone. If you have a Ring Protect cloud subscription (from £2.50 a month, or £25 if you pay yearly) clips are saved to the cloud, where they can be viewed for up to 60 days. The app is handy enough, but it doesn’t give thumbnails for events, so trying to find and save a specific clip is quite fiddly.

With the Nest Hello, you get more traditional security camera features, and the system has video-powered motion detection. Out-of-the-box this is fairly simple, but a Nest Aware subscription dramatically improves what the doorbell can do, including giving you 24-hour continuous video recording through which you can scroll back.

This means that the Nest Hello is a proper security camera, capturing everything that goes on in front of your home. And the app is brilliant, letting you effortlessly scroll through your history or use the Filter view to jump to a specific incident.

Prices start at £4 a month40 a year) for five days of video history, moving to £8 a month80 a year) for 10-day video history and a whopping £24 a month240 a year) for 30-day video history. The entry-level plan is the best option for most people, and is worth the extra money from Rings plan because you capture everything. With Nest Aware you get discounts for each additional camera, starting at £3 a month for five-day video history.

The downside of continuous recording is the bandwidth consumed. According to Nest, a camera set to Low quality will typically use 50GB of data a month; on Medium its 150GB and on High its 300GB. In other words, youll definitely want a Nest Hello on a fast, unlimited connection. Ring, by comparison, uses bandwidth only when motion wakes up the camera or someone presses the button.

As well as boosting recording options, Nest Aware makes customisation easier, too. It adds in Activity Zones, so you can choose which part of the image you want to use for motion detection, cutting down on false positives. Neatly, you can tell Nest to only notify you when a person is detected, so you dont receive alerts when the neighbours cat walks across your drive, for example.

Nest Hello zone notifications

Person detection works in-camera, but with a Nest Aware subscription you also get facial recognition, which shares its database with other compatible Nest products such as the Nest Cam IQ Outdoor. This lets the Nest Hello notify if its spotted someone familiar.

Nest Hello merge faces

Nest Hello vs Ring Video Doorbell 2Amazon Alexa, Google Assistant, SmartThings, Works with Nest and IFTTT

Both Nest Hello and the Ring Video Doorbell 2 have Amazon Alexa and Google Assistant support. With Alexa, you can display the video feed from either doorbell on an Echo Show. However, neither Ring nor Nest lets you answer a call or talk to whoever is at the door via the voice assistant.

Google Assistant support lets you cast the video from either product to a ChromeCast; again, you cant answer a call or talk to anyone. The Nest Hello has an additional feature: Google Home notifications. If you have a Google Home or Google Home Mini and someone presses your doorbell, your smart speaker will announce that someone is at the door. You cant answer the door, however, so youll still need to grab your phone.

If you use SmartThings, Ring is the best choice for you, as it integrates into the smart home system. There’s no control over the system, but you can use the Ring’s motion sensor to trigger other events, which is neat.

Nest has its own Works with Nest system, which are a series of automatic rules designed to control supported smart home products. For example, if you have Philips Hue bulbs, Works with Nest can automatically turn on your lights when it’s dark and a camera, including the Nest Hello, spots suspicious movement. Using the Home/Away mode tracking, Nest can also turn your lights on and off when you’re away, mimicking the appearance of you being at home. Works with Nest is a neat and completely automated system

Both companies have IFTTT channels, so you can build your own smart home rules. With the Nest Hello, you can trigger other smart home devices when motion or a sound event is noted, but there’s currently no trigger for a ring press. Ring has a similar selection, with Triggers for when there’s a new ring or when motion is detected.

Related: Amazon Alexa guide

Nest Hello vs Ring Video Doorbell 2Performance

The Ring Video Doorbell 2 has to wake itself up, connect to Wi-Fi and then notify your phone that someone is at the door. All of this takes time, particularly if you dont have strong Wi-Fi at your door. Ive had a couple of instances where an eager courier is already leaving my front door before I could answer.

Since the Nest Hello is always connected to Wi-Fi, its a little quicker to respond, typically taking around 10 seconds from a bell press to notify your phone. I found that my phone was noticeably quicker to connect to the Nest Hello than it was the Ring Video Doorbell.

Once connected, the Nest Hello uses a portrait video mode, which makes it easier to use on your phone. Ring uses landscape mode, so you have to physically turn your handset, which is less convenient.

In terms of being able to talk to the person on the other side of your door, both products offer similar call quality. Nest has one minor advantage with its pre-defined responses, which you can select from the app or even your Apple Watch. Responses such asYou can leave it”, to tell a courier to put the package down, orWe’ll be right thereare quite terse, but give a quick way to respond.

Nest Hello responses

Nest Hello vs Ring Video Doorbell 2Video quality

The Ring Video Doorbell 2 has a Full HD landscape resolution, while the Nest Hello has a 1600 x 1200 portrait resolution with HDR. Side-by-side, there isn’t much between the two, with both producing clear and detailed video, where you can spot individuals clearly enough. Below you’ll see sample shots from both devicesNest Hello first and then the Ring Video Doorbell 2.

Nest Hello Daytime sample

At night, both devices turn on their IR lights, clearly illuminating people that come to the door. Again, there isn’t much in it, with both doing their intended job well.

Nest Hello nighttime sample

Nest Hello vs Ring Video Doorbell 2Which one should I buy?

The Nest Hello is the best smart doorbell  Ive reviewed. Its powerful, has excellent video and the 24-hour recording adds additional security to your front door. Its main downsides are that the doorbell needs to be permanently installed, and its quite expensive at £229 by itself and £329 with professional installation.

The Ring Video Doorbell 2 isnt to be ignored, though. Its great value at £179, gets all of the basics rightand for homes where you dont or cant have a wire to the front door, the battery option makes it a far more flexible option. And, its a better choice for those who dont have so much to spend on a smart doorbell.

The post Nest Hello vs Ring Video Doorbell 2 – Which smart doorbell is best for you? appeared first on Trusted Reviews.

Original source: https://www.trustedreviews.com/opinion/nest-hello-vs-ring-video-doorbell-2-smart-doorbell-best-3540486

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