When your phone has an issue, it’s hard to know whether it’s a problem entirely localised to your pocket, or if there are others out there. It becomes more difficult to assess the extent of the issue when those affected include tech journalists, because their voices are understandably amplified.
“We have teams who constantly manage and monitor performance on our devices and our data indicates this is not a widespread issue,” a statement from Google reads.
“Getting bug reports is a normal part of our process – as is common for most consumer devices. We use these to evaluate what might be wrong and work on any necessary fixes. We are still in the process of investigating this report so it is too early to draw conclusions.”
Hopefully this only applies to extreme cases, and hopefully the company finds a software fix for the majority of sufferers. Even if the problem isn’t widespread, seeing your year-old £800 flagship performing like a five-year-old budget handset is no joke.
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